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The Carillion Difference

Knowledge, Skill, Care, Clarity

from survey to installation and ongoing support

Carillion Creates Value

Carillon creates value for clients by taking a consultative approach to integrated audio visual projects and by factoring in customer requirements, ease of use, product selection, value for money, total cost of ownership (TCO), obsolescence review and rigorous testing.

1

It's all about you

Carillion people are known for their ability to listen. We treat customers as individuals and want to understand
your needs and company culture from the outset. We’ll listen to what you want to achieve with AV and VC and
suggest a full range of options for a new installation or a project that works with your current systems.

Get to Know / Requirements Identification

2

Managed Risk

Carillion manages risk on your behalf to deliver a quality, stable, reliable and user-friendly solution. Pre-project
documentation is presented in an easy-to-understand, jargon free way that is clear to non-technical people as
well as to technology experts. Carillion is known not only for its expertise and quality work, but also for its ability
to deliver a safe solution that satisfies users and budget holders alike.

Technical presentations / Options Proposal

3

Design clarity

In the design phase Carillion will present an innovative solution, a clear visualisation of the final installation and a description of how the technology will work to meet your objectives. How the installation integrates with other fixtures or fittings, and with legacy infrastructure, will be identified along with any hurdles to be overcome. We will manage the project to completion and make the lives of your in-house team as easy as possible.

Delivery plan / Integration path

4

Staged installation

Carillion provides a fully managed installation service and works with other project suppliers, such as M&E contractors, to ensure close coordination of events and the right results. During rigorous on site testing, Carillion will not accept any component that does not reach anticipated performance levels. We will not put our reputation or yours at risk. You can be certain that, when commissioned, your systems will perform to the highest standards and that you will receive the right training to manage them with ease.

Fully managed projects / Commisioning and testing

5

After care

Carillion’s customer surveys attest to the fact that we are no-nonsense, speedy, focused, reliable and clear when it comes to support and maintenance. We know that customer systems are frequently critical to operations or important to your brand and the image you present to customers and staff. After care is important to us at Carillion. We offer a full range of support services, including: proactive remote monitoring; planned, preventative and annual maintenance contracts; and help with set-up or running events.