Your Exclusive Surface Hub Service Partner 

Carillion Communications is pleased to launch a new range of flexible Service and Maintenance plans for the Microsoft Surface Hub, for both resellers and end users.

Carillion Communications hold Authorised Device Reseller status from Microsoft for the Surface Hub and are the only Microsoft Authorised Service Provider in the UK for the Surface Hub.

What is the Microsoft Service Hub?

Since the pandemic, remote working continues to be a popular choice for leading organisations that value employee work-life balance. Surface Hub helps remote workers to stay connected and much more. The Surface Hub is a brand of interactive whiteboard developed and marketed by Microsoft as part of the Microsoft Surface family. Surface Hub allows teams to Meet, co-create, and collaborate in familiar Microsoft Teams. 

Minimising Downtime and Disruption

We understand that a Surface Hub is a business-critical device, and downtime causes frustrating disruption. When what can’t fail does fail, we know it needs to be fixed FAST. That’s where Carillion can help. 

Our Team of Experts can quickly diagnose failure modes, distinguish between the operating system, firmware and hardware failures and find a resolution through a process grounded in our knowledge of the Surface Hub’s features and functions. Our aim is to get you back up and running as quickly as possible, removing technology as a barrier to productivity. 

In response to client needs, we’ve created three packages. Our Surface Hub Services Include:

Surface Hub Guard 85

• Out of Manufacturer Warranty
• Hardware Service Plan
• Telephone support / Online Triage
• Microsoft Certified Engineers
• On-site support
• Parts and labour
• Next-day response where possible
• Duration 12 months
  

Surface Hub Guard 55

• Out of Manufacturer Warranty
• Hardware Service Plan
• Telephone support / Online Triage
• Microsoft Certified Engineers
• On-site support
• Parts and labour
• Next Day response where possible
• Duration 12 months
  

Surface Hub Revive

• Hardware Call Out Single Visit
• Telephone support / Online Triage
• Onsite
• Parts and labour
• 3-Day Response
• Single visit

Surface Hub Training

We know that upgrading to Surface Hub from legacy systems can be a steep learning curve. We are experienced in providing friendly, hands-on Surface Hub training for small and large teams, helping them to quickly adjust, gain confidence and seamlessly adopt new solutions and get the most out of the technology.

Our Learning Plans and on-site Technology Days allow everyone to go and explore the technology, rather than sit and listen to an explanation, at their own pace, with a friendly expert always available to lend a hand and show the way.

Why Carillion?

With a depth of knowledge and the highest of professional standards, our Technical Team boasts well over 100 individual certifications and is proud to be acknowledged by Microsoft through their Technical Solutions Professional Programme. This select group is trusted by Microsoft to operate as an extension of their Internal Technical Specialist team and is trusted to provide end-to-end Surface Hub maintenance and repair. 

Contact us now to discover our flexible Surface Hub, Servicing, Maintenance, Support and Training Plans.