The Foreign, Commonwealth and Development Office (FCDO, formerly DFID) is the Government Department that deals with the distribution of Britain’s aid funds in 72 countries.

Project Scope

Carillion has worked with FCDO since 1996 as video conferencing and audio visual advisors, consultants and contractors. First, to save FCDO personnel travelling between Head Offices in London and Glasgow.  Subsequently, working in regions with a lack of a reliable telecoms infrastructure, rolling out a mixed range of connection facilities including ISDN, leased line and satellite. Latterly, a gradual conversion to IP.


Carillion has installed more than 158 video conferencing systems all over the world together with 2 bridges, or Multi Conference Units (MCUs), which allow multiple locations to participate in a video conferencing meeting. FCDO has regular meetings involving 15 or more locations. Measured benefits include: 29,795 Video Conference meetings between January 2003 and May 2009; 4084 calls in 2005 between its two UK offices and its international offices replacing 735 meetings and saving a net 303 tonnes of carbon emissions; and ministers, senior civil servants and the Secretary of State can communicate face to face with DFID personnel in war zones and trouble spots on a daily basis, if necessary, without the risk of travel.


The VC facilities are of particular value in Pretoria since the office acts as the HQ for a number of Regional Advisers. They value being able to discuss issues with counterparts within the region without having to travel. - Alistair Bromley, ICT Manager, FCDO - Central and Southern Africa

Carillion Communications