Carillion Communications Ltd appointed Microsoft’s first Surface Hub Authorised Service Partner.
UK based Audio-Visual Systems Integrator Carillion Communications Ltd, has been appointed as Microsoft’s first official Surface Hub ASP (Authorised Service Partner).
“As a business we are delighted to have our technical abilities recognised by Microsoft. Not only as it is always exciting to be the first globally, but it rewards the commitment the whole company have made to Surface Hub since day one not only in sales, but engineering and service delivery”.
As part of the certification the Carillion Communications Service Group undertook extensive technical, diagnostic and operational training on Microsoft systems, tools, hardware and software.
The goal of the ASP programme is to provide a frictionless, quick, and effective escalation process for customers to receive warranty repairs on Surface Hub. This includes full board level fault diagnosis replacing components including the SSD, PSU Compute modules as part of the standard Commercial Support process.
Carillion will be carrying out all warranty services on customer Surface Hub devices through their existing internal client service desk, integrating with Microsoft’s Service Portal to ensure device genealogy. Coverage length may vary by country and depend on whether they are bundled or stand-alone.
Barrie Guy - Vendor Manager & Microsoft Relationship Lead:
“We committed to becoming an ADR (Authorised Device Reseller) from the outset and have seen many rewards of our investment in time and resource to Hub. We are a Gold Partner for Devices, have both a Microsoft qualified P-SSP and P-TSP in house and have recently become part of the exclusive Managed Meeting Room programme."
Carillion Communications Ltd
Carillion Communications are a Microsoft Gold Partner and Surface Hub ADR who provide a wide range of audio-visual systems which, while technologically advanced, are simple to use. With more than 25 years’ experience designing and deploying video collaboration from standalone systems to the seamless integration of video into the most complex global business environments. Our installations improve company performance, reduce operation costs and support climate sparing policies.
Carillion are one of only 5 other UK Companies to hold the prestigious AVIXA Apex status, currently the highest level of AV Industry accreditation and recently where awarded UK Government G-Cloud supplier status.
About Microsoft
Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.
Carillion Press Contact:
Barrie Guy
Phone: 07976 897358
Email: barrieg@carillion.com
Carillion has 20 years’ experience rolling out video conferencing (VC) solutions
